IMPROVING EMPLOYEE PERFORMANCE AT THE REGIONAL FINANCIAL MANAGEMENT BOARD OF TANGGAMUS REGENCY

Abstract

This study investigates the factors influencing employee performance at the Regional Financial Management Board of Tanggamus Regency using a qualitative descriptive method. The research identifies key performance indicators such as productivity, quality of service, responsiveness, responsibility, and accountability. Findings reveal that employee performance is significantly affected by effectiveness, authority, responsibility, discipline, and initiative. However, challenges such as low budget allocation for employee development, lack of initiative for development programs, and a centralized development pattern hinder optimal performance. The study emphasizes the importance of aligning organizational activities with goals and improving employee capabilities through motivation, training, and effective management. Addressing issues like slow administrative services and low employee discipline is crucial for enhancing overall performance and public service delivery.