THE IMPACT OF JOB CHARACTERISTICS AND JOB PLACEMENT ON EMPLOYEE PERFORMANCE AT THE DEPARTMENT OF EDUCATION AND CULTURE EAST LAMPUNG REGENCY

Abstract

This study investigates the impact of job characteristics and job placement on employee performance at the Department of Education and Culture, East Lampung Regency. Utilizing a quantitative research design, data were collected through a structured questionnaire distributed to all 56 employees within the department. The questionnaire assessed five dimensions of job characteristics—skill variety, task identity, task significance, autonomy, and feedback—as well as job placement factors such as education, job knowledge, job skills, and work experience. Employee performance was measured through indicators including productivity, service quality, responsiveness, responsibility, and accountability. The findings revealed that both job characteristics and job placement significantly influence employee performance, with a coefficient of determination (R²) of 0.891, indicating that 89.1% of the variance in employee performance is explained by these variables. The study concludes that enhancing job characteristics and ensuring appropriate job placement are crucial for improving employee performance and organizational effectiveness.