Enhancing Employee Performance through Leadership, Communication, and Motivation: A Case Study of the Srengsem Neighbourhood Office

Abstract

This study explores the impact of leadership, communication, and motivation on employee performance at the Srengsem Kelurahan office. It reveals that effective leadership, characterized by strong relationships with subordinates, clear instructions, and motivational strategies, significantly enhances employee performance. Key findings indicate that while the Lurah’s leadership has positively influenced several areas, improvements are needed in communication and disciplinary practices. Effective communication and rigorous supervision are identified as critical factors in achieving organizational goals. The study recommends enhancing communication by ensuring clarity in instructions and providing regular feedback, strengthening disciplinary measures to address issues promptly and transparently, and boosting motivation through direct and indirect strategies such as rewards and improved work conditions. These measures aim to improve employee performance, adherence to organizational procedures, and job satisfaction.