The Impact of Job Stress Management and Emotional Intelligence on Employee Performance: A Case Study of Lampung Provincial Civil Service Police Unit
Keywords:
Job Stress, Emotional Intelligence, Employee Performance, Civil Service Police, Lampung ProvinceAbstract
Job stress and emotional intelligence play crucial roles in shaping employee performance, particularly within organizations characterized by high-stress environments and rigid hierarchical structures. This study investigates the effects of job stress management and emotional intelligence on the performance of employees at the Civil Service Police Unit of Lampung Province. Employing a quantitative research method, data were collected through a proportional random sampling of 49 respondents and analyzed using the SPSS Version 25 program. Results reveal that both job stress management and emotional intelligence significantly influence employee performance. The findings highlight the importance of effective stress management and emotional intelligence in enhancing organizational productivity.
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