Optimizing Standard Operating Procedures (SOP) for Protocol Sections through E-Schedule Implementation at the Government of Way Kanan Regency
Keywords:
Standard Operating Procedures, E-Schedules, Administrative Optimization, Government Protocol, Performance EvaluationAbstract
This study investigates the optimization of Standard Operating Procedures (SOPs) and the integration of E-Schedules within the Protocol Subdivision of the Government of Way Kanan Regency. Employing a descriptive qualitative research design, the study analyzes the effectiveness of current SOPs and identifies key factors influencing their optimization. Data were collected through interviews with staff and a review of relevant documents. The findings reveal that while SOPs are essential for guiding bureaucratic processes and ensuring administrative consistency, their implementation via E-Schedules has been suboptimal. Key issues identified include inconsistent adherence to SOPs, inadequate staff capabilities, and a perception of SOPs as mere administrative tools rather than strategic assets. The study emphasizes the need for enhanced policy enforcement, capacity building, and systematic evaluation to improve SOP effectiveness. By addressing these issues, the Government of Way Kanan can enhance administrative efficiency and achieve better organizational outcomes.
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