The Impact of Employee Quality and Work Discipline on Productivity: A Case Study of the Bandar Lampung Madya Tax Services Office
Keywords:
Employee Quality, Work Discipline, Employee ProductivityAbstract
The aim of this research is to analyze: (1) the influence of employee quality on employee productivity at the Bandar Lampung Intermediate Tax Service Office (2) the influence of work discipline on employee productivity at the Bandar Lampung Intermediate Tax Service Office (3) the influence of employee quality and work discipline on productivity employees together on employee productivity at the Bandar Lampung Intermediate Tax Service Office. This research uses a survey method by taking a sample of 82 employees of the Bandar Lampung Intermediate Tax Service Office. Data collection techniques were carried out using observation, questionnaires and documentation. Data analysis was carried out using descriptive analysis and inferential analysis of multiple linear regression. The results of this research show: (1) Work quality has a positive and significant effect on employee productivity at the Bandar Lampung Intermediate Tax Service Office. This means that if the quality of employees gets better or is improved, employee productivity at the Bandar Lampung Intermediate Tax Service Office will increase (2) Work discipline has a positive and significant effect on employee productivity at the Bandar Lampung Intermediate Tax Service Office. This means that if work discipline is better or improved, employee productivity at the Bandar Lampung Intermediate Tax Service Office will increase (3) Employee quality and work discipline together have a positive and significant effect on employee productivity at the Bandar Lampung Intermediate Tax Service Office. This means that if employee quality and work discipline improve or are improved, employee productivity at the Bandar Lampung Intermediate Tax Service Office will increase.
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