Enhancing Employee Performance through Effective Supervision and Work Discipline at Bandar Lampung Madya Tax Services Office

Authors

  • Muhammad Alamsyah
  • Rilo Putra Pangestu Universitas Bandar Lampung
  • Rahman Swedaa Asmara Universitas Bandar Lampung
  • Andala Rama Putra Barusman Universitas Bandar Lampung
  • Agus Purnomo Universitas Bandar Lampung

Keywords:

Supervision, Work Discipline, Employee Performance.

Abstract

The purpose of this research is to analyze: (1) the influence of supervision on employee performance at the Bandar Lampung Intermediate Tax Service Office (2) the influence of work discipline on employee performance at the Bandar Lampung Intermediate Tax Service Office (3) the influence of supervision and work discipline on employee performance at Bandar Lampung Intermediate Tax Service Office. This research uses a quantitative approach, taking a sample of 82 employees at the Bandar Lampung Intermediate Tax Service Office. Data collection techniques were carried out using observation, questionnaires and documentation. Data analysis was carried out using descriptive analysis and inferential analysis of multiple linear regression. The results of this research show: (1) Leadership supervision has a positive and significant effect on employee performance at the Bandar Lampung Intermediate Tax Service Office. This means that if leadership supervision is better or improved, the performance of employees at the Bandar Lampung Intermediate Tax Service Office will increase. (2) Work discipline has a positive and significant effect on employee performance at the Bandar Lampung Intermediate Tax Service Office. This means that if work discipline is better or improved, the performance of employees at the Bandar Lampung Intermediate Tax Service Office will increase. (3) Leadership supervision and work discipline together have a positive and significant effect on employee performance at the Bandar Lampung Intermediate Tax Service Office. This means that if leadership supervision and work discipline are better or improved, the performance of employees at the Bandar Lampung Intermediate Tax Service Office will increase. Keywords: Performance Allowance; Motivation; Performance.

References

Abdul Rahman, & Muhammad Yusuf. (2021). Influence of discipline and working period on employee performance at PT Yugier Care Indonesia. International Journal of Science and Research Archive, 3(2), 123–127. https://doi.org/10.30574/ijsra.2021.3.2.0149

Adeniyi, S. (2020). Organisational Motivation and Employee Performance in Nigerian University: A Case of Federal University Oye-Ekiti (Fuoye), Nigeria. In International Journal of Engineering Applied Sciences and Technology (Vol. 5). http://www.ijeast.com

Ariyani, N., & Wibowo, I. (2023). The Influence of Leadership Style and Organizational Culture on The Performance of Functional Employees Through Motivation Within The General Secretariat Regional Representative Council Of The Republic Of Indonesia. Journal of Social Research, 2(7), 2491–2506. http://ijsr.internationaljournallabs.com/index.php/ijsr

Barusman, M. Y., & Hidayat, T. (2017). Relation of Motivation to Return to the Place of Origin and Work Commitment. European Journal of Business and Management Www.Iiste.Org ISSN, 9(34), 68–73. www.iiste.org

Barusman, M. Y. S., & Ferdinan, F. (2019). Sales Structure Strategy in Bumiputera Muda LLC 1967 General Insurance Branch Lampung, Indonesia. Journal of Marketing and Consumer Research, 54, 88–96. https://doi.org/10.7176/JMCR

Dewi, T., Pertiwi, W., & Yuliawati, J. (2023). Implementation of Work Discipline That Affects Employee Performance in the Genera Administrative Services Section in the Pebayuran District Office Bekasi District Article info. In Edutran Business and Management (Vol. 1, Number 1).

Hasiany, D. D., Ahman, E., Suwatno, S., & Santoso, B. (2021). Implementation of Management Performance: SAKIP In Strengthening Bureaucratic Reform (Research on PPPPTK TK and PLB). Aptisi Transactions on Management (ATM), 5(1), 30–45. https://doi.org/10.33050/atm.v5i1.1479

Kasim, M., Oetama, D., Bahar, A., Alelo, M., Wardani, K. K., & Susandari, H. (2021). Socio-Economic Community and Marine Resources Status in Supporting Tourist Destination of Small Island in Indonesia. Journal of Social Sciences, 17(1), 158–168. https://doi.org/10.3844/jssp.2021.158.168

Lorincová, S., Čambál, M., Miklošík, A., Balážová, Ž., Babel’ová, Z. G., & Hitka, M. (2020). Sustainability in business process management as an important strategic challenge in human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/SU12155941

Salazar-Elena, J. C., & Guimón, J. (2019). Management practices and small firms’ productivity in emerging countries. Competitiveness Review: An International Business Journal, 29(4), 356–374. https://doi.org/10.1108/CR-01-2019-0004

Verburg, R. M., Nienaber, A. M., Searle, R. H., Weibel, A., Den Hartog, D. N., & Rupp, D. E. (2018). The Role of Organizational Control Systems in Employees’ Organizational Trust and Performance Outcomes. Group and Organization Management, 43(2), 179–206. https://doi.org/10.1177/1059601117725191

Yan, L., Gao, B. W., & Zhang, M. (2017). A mathematical model for tourism potential assessment. Tourism Management, 63, 355–365. https://doi.org/https://doi.org/10.1016/j.tourman.2017.07.003

Downloads

Published

2024-07-30

How to Cite

Alamsyah, M., Pangestu, R. P., Asmara, R. S., Barusman, A. R. P., & Purnomo, A. (2024). Enhancing Employee Performance through Effective Supervision and Work Discipline at Bandar Lampung Madya Tax Services Office. Proceeding ICEBFG, 5(1), 113–119. Retrieved from http://proceedingconference.ubl.ac.id/index.php/icebfg/article/view/102

Most read articles by the same author(s)

1 2 > >>