Impact of Management Control Systems, Organizational Capability, and Culture on Performance at PT. HZ Tourism Indonesia
Keywords:
management control, capabilities, culture, performance.Abstract
This research aims to empirically test the influence of management control systems, organizational capabilities and organizational culture on organizational performance at PT. HZ Indonesian Tourism. This research uses a quantitative descriptive approach. Data collection used a questionnaire with a sample size of 117 respondents. The data analysis that the author uses is multiple linear regression analysis. Based on the results of this research, it can be concluded that management control has a positive and significant effect on organizational performance at PT. HZ Wisata Indonesia, organizational capabilities have a positive and significant effect on organizational performance at PT. HZ Wisata Indonesia, organizational culture has a positive and significant effect on organizational performance at PT. HZ Wisata Indonesia and there is a joint influence of the management control system, organizational capabilities and organizational culture on organizational performance at PT. HZ Indonesian Tourism.
References
Al-Kwifi, O. S., Frankwick, G. L., & Ahmed, Z. U. (2020). Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines’ operations under challenging conditions. Journal of Business Research, 119, 663–673. https://doi.org/10.1016/j.jbusres.2019.02.027
Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society, 66, 1–10. https://doi.org/https://doi.org/10.1016/j.techsoc.2021.101635
Barusman, A. R. P. (2019). Supply Chain Strategy and Service Recovery as an Antecedent of Customer Loyalty for Insurance Company. International Journal of Supply Chain Management , 8(5), 285–293. http://excelingtech.co.uk/
Barusman, M. Y. S., Waskito, B., Gultom, I. A., Puspa, A. K., & Redaputri, A. P. (2019). Decision Making Model For Shrimp Farming Sustainability In Indonesia. International Journal off Scienttific & Technology Research , 8(10), 675–681. www.ijstr.org
Chan, G., & Denizci Guillet, B. (2016). Revenue Management: Profit Optimisation for Hong Kong Travel Agencies. In Tourism and Hospitality Management (Vol. 12, pp. 95–111). Emerald Group Publishing Limited. https://doi.org/10.1108/S1871-317320160000012008
Deng, X. (2021). Research on Tourism Driving the Development of the Tertiary Industry.
Dirisu, J., Worlu, R., Osibanjo, A., Salau, O., Borishade, T., Meninwa, S., & Atolagbe, T. (2018). An integrated dataset on organisational culture, job satisfaction and performance in the hospitality industry. Data in Brief, 19, 317–321. https://doi.org/10.1016/j.dib.2018.04.137
Faryadi, Q. (2018). PhD Thesis Writing Process: A Systematic Approach—How to Write Your Introduction. Creative Education, 09(15), 2534–2545. https://doi.org/10.4236/ce.2018.915192
Fernandes, S., & Adji Achmad Rinaldo, A. A. R. (2018). The mediating effect of service quality and organizational commitment on the effect of management process alignment on higher education performance in Makassar, Indonesia. Journal of Organizational Change Management, 31(2), 410–425. https://doi.org/10.1108/JOCM-11-2016-0247
Mishra, S., & Datta-Gupta, A. (2018). Chapter 4 - Regression Modeling and Analysis. In S. Mishra & A. Datta-Gupta (Eds.), Applied Statistical Modeling and Data Analytics (pp. 69–96). Elsevier. https://doi.org/https://doi.org/10.1016/B978-0-12-803279-4.00004-3
Noor, A., Suryana, M., & Amalia, S. (2019). E-Business Readiness in Indonesian Small Medium Size Travel Agencies.
Pawirosumarto, S., Setyadi, A., & Khumaedi, E. (2017). The influence of organizational culture on the performance of employees at University of Mercu Buana. International Journal of Law and Management, 59(6), 950–963. https://doi.org/10.1108/IJLMA-03-2016-0030
Saleh, M. (2022). The Influence of Organizational Culture On Employee Performance In Sukabumi City. Journal of Governance, 7(4). https://doi.org/10.31506/jog.v7i4.18133
